The DAMAC Tower development at Nine Elms in Vauxhall is part of a multi-billion pound regeneration scheme focused on a sought-after section of the south bank. Establishing a major new landmark for area, the DAMAC actually consists of two towers – a giant 50-storey North Tower and a smaller 24-storey South Tower.
With scheduled completion just a year away, project lead Multiplex approached Brentwood with a specific request aimed at improving communication, safety protocols and incident prevention for crane drivers and their supervisors. As globally renowned specialists in landmark developments, Multiplex is well versed in the health and safety challenges posed by large-scale construction projects and takes its record for looking after contractors very seriously.
Their request was to install a recording platform that would capture all communications via an existing two way radio set up across the site. The rationale was to provide an evidence base on which to monitor health and safety procedures, particularly in relation to crane operators working at enormous height. As well as day-to-day supervision, the recordings would also be used for training and for investigation purposes should any incidents occur.
High traffic call recording
Our solution had two components – a software platform which would handle the actual recording and management of audio files, and hardware equipment on which to run the software. The software system we recommended is a leading product in its category, capable of recording large volumes of traffic from any number of call groups and with a simple-to-use interface.
The software records all conversations as WAV or MP3 files which means they can be easily played back on any device. Each call is logged with date and time, call length and caller ID, with clear batching and archiving for easy retrieval and for establishing a robust, transparent audit trail.
The platform makes use of fixed mobile technology to capture all calls via a control radio. For this purpose, we supplied three Motorola DM4600e base station radios programmed into the existing on-site two way radio network. This meant all voice traffic would now pass through the base stations and so be available for capture on the recording system. The software itself was installed and run on a custom-built PC installed in a cabinet on site, which provided a base for storing all recordings and for managing the system.
Got a specific technical request for your on-site communications? We specialise in applying the latest technology to provide innovative solutions for every requirement, so why not contact us today on 01245 403520 and find out how we can help.