VoCoVo Enterprise Wireless Headset Communication System

The VoCoVo Enterprise is an advanced wireless team communication system designed to enhance team collaboration in retail and hospitality environments for a superior customer experience. Building upon the plug-and-play functionality of the VoCoVo GO system, the Enterprise solution introduces several intelligent hardware and software extensions to meet the dynamic needs of modern businesses.

VoCoVo Enterprise – Premium Wireless Headset System for Retail

At its core, VoCoVo Enterprise is driven by VoCoVo’s state-of-the-art Ethernet Controller Unit, delivering robust functionality and seamless integration capabilities. It is compatible with telephony systems from most major providers and can connect with third-party applications, such as SHELFIE, to transform stores and restaurants into smart, efficient environments. The Ethernet Controller Unit makes it easy to connect team members out-of-the-box and integrate customer call points anywhere on the premises.

The VoCoVo Enterprise package combines an upgraded base unit and headsets with additional components and advanced integration options. The base unit connects to the internet via an ethernet connection. This opens the door to routing other comms systems and digital apps through the VoCoVo system, including telephony, for an all-in-one communications experience.

VoCoVo’s S5 Pro headset is the company’s most advanced yet. Built for long-lasting durability in commercial workspaces, it is IP65 tested for water and dust resistance, and can withstand being dropped from heights of two metres / 6ft. It has a redesigned stubby microphone arm for extra comfort for the wearer and features noise cancellation tailored to customer-facing environments to deliver HD quality audio every time.

The VoCoVo Enterprise package comes with customer call points and checkout keypads as optional extras. Like the GO package, it comes with a five-way multi-unit headset charger. You can also connect a VoCoVo handset via the VoCoVo controller unit for flexible team communication management.

Customer Call Points and Keypads

These devices allow customers to request assistance by pressing a button, sending alerts directly to team members’ headsets. This ensures prompt responses to customer inquiries, enhancing the overall shopping experience. They are ideal for click-and-collect desks or aisles where customers are likely to require assistance.

Telephony Integration

VoCoVo Enterprise can integrate with existing telephony systems, enabling staff to answer incoming calls directly through their headsets. This reduces the likelihood of missed calls and allows employees to assist customers without leaving their current tasks.

Third-Party API Integration

The system is designed to work seamlessly with third-party applications, such as SHELFIE’s AI shelf insights tool. This integration provides smart notifications to headsets, allowing for quicker responses to restocking needs or suspicious activities.

VoCoVo Series 5 Pro Headset

Included as standard, the Series 5 Pro headset offers improved durability, comfort, and audio quality. VoCoVo headsets are engineered to meet the specific demands of retail environments and allow customer-facing teams to communicate and collaborate discreetly throughout the workday

Warranty

For ultimate peace of mind, VoCoVo S5 Pro headsets come with a 3 year manufacturer’s warranty.

Build Your Perfect VoCoVo System

The VoCoVo Enterprise system is scalable, making it suitable for businesses of various sizes. It can be tailored to specific operational needs and expanded as the business grows.

The modular design allows you to build the perfect team communication system for your retail store in just three steps:

1. Choose the number and type of headsets you require.
2. Pick the number of charger racks you need (5 headsets per charger rack).
3. Add a base unit.