MTech Brentwood Communications Ltd is committed to ensuring that your privacy is protected. We will ensure that your personal data is handled securely and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Should we ask you to provide certain information by which you can be identified when using our services, you can be assured that it will only be used in accordance with this privacy statement.

What Information We Collect

In order to provide our services, we may collect and process the following information:

• Your name, company name, and job title
• Contact information including address, phone number, and email address
• Information required for credit, identity, and affordability checks
• Any other information relevant to customer enquiries, services, or contracts

How We Use Your Personal Data

We use your personal data for the following purposes:

• To provide and manage our products and services
• To improve the products and services we provide
• To manage customer relationships and communications
• To comply with legal and regulatory obligations
• To prevent fraud and protect our business

Where permitted, we may also use your data to:

Send marketing communications, newsletters, or relevant updates

• Conduct customer research and feedback surveys

You can opt out of marketing communications at any time.

Credit Reference and Affordability Checks

To help us assess applications, prevent fraud, and meet our legal and regulatory obligations, we may obtain information about you from credit reference agencies (CRAs).

We obtain this information via Creditsafe Business Solutions Limited, which uses its data partner TransUnion International UK Limited to supply consumer credit and identity data.

• Creditsafe Business Solutions Limited is authorised and regulated by the Financial Conduct Authority (FCA Firm Reference Number: 742313)
• TransUnion International UK Limited is authorised and regulated by the Financial Conduct Authority (FCA Firm Reference Number: 805757)

The information we receive may include:

• Identity verification data
• Credit commitments
• Payment history
• Public record information

This data is used solely for legitimate business purposes, including:

• Creditworthiness assessment
• Identity verification
• Fraud prevention

Further information can be found in their respective privacy notices.

Sharing Your Personal Data

We do not sell, distribute, or lease your personal information to third parties unless:

• We have your consent
• We are required to do so by law
• It is necessary to provide our services

We may share your data with trusted service providers, including:

• Credit reference agencies
• IT and system providers
• Professional advisers (legal, financial, compliance)

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Contractual necessity
• Legal obligation
• Legitimate interests
• Consent (where applicable)

Legitimate Interests

Our legitimate interests include:

• Operating and managing our business
• Fulfilling contractual obligations
• Ensuring system and data security
• Preventing fraud
• Supporting audit and compliance activities
• Protecting third-party data (including credit reference data)

These interests are balanced against the rights and freedoms of individuals.

Source of Personal Data

We may collect personal data from:

• You directly
• Employers or clients
• Referees (where applicable)
• Publicly available sources
• Credit reference agencies
• Third-party service providers

International Data Transfers

We may transfer personal data outside the UK and/or European Economic Area (EEA).

Where this occurs, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs)
• International Data Transfer Agreements (IDTAs)
• Transfers to countries with adequate protection

Data Retention

We will retain your personal data:

• For the duration of your relationship with us
• For up to 5 years afterwards

Some data may be retained longer where required for legal, regulatory, or business purposes.

Provision of Personal Data

Is it mandatory?

Providing certain personal data is:

• Required to enter into and perform contracts
• Necessary to comply with legal obligations
• Required for identity verification and fraud prevention

What happens if you do not provide it?

If you do not provide required personal data:

• We may be unable to enter into a contract
• We may be unable to provide services
• We may be unable to complete verification checks
• Services may be delayed, restricted, or refused

Providing data for marketing purposes is optional.

Cookies and Tracking Technologies

Use of Cookies

Our website uses cookies and similar technologies to improve your experience, analyse website usage, and support marketing activities.

A cookie is a small text file stored on your device when you visit a website.

Types of Cookies We Use

Strictly Necessary Cookies

Essential for the operation of our website and cannot be disabled.

Performance and Analytics Cookies

Help us understand how visitors interact with our website.

Functional Cookies

Allow the website to remember choices you make.

Targeting and Advertising Cookies

Used to deliver relevant advertising and measure effectiveness.

Third-Party Cookies

We may allow trusted third parties to place cookies for:

• Analytics
• Advertising
• Embedded content

These providers may process your data in accordance with their own privacy policies.

Cookie Consent

When you visit our website, you will be presented with a cookie banner allowing you to:

• Accept all cookies
• Reject non-essential cookies
• Manage preferences

Non-essential cookies will only be used with your consent.

If you click “Accept All”, we may process personal data collected via cookies for:

• Personalised advertising
• Content customisation
• Website analytics

You can withdraw or change your consent at any time.

Managing Cookies

You can control cookies via:

• Our website cookie settings
• Your browser settings

Blocking some cookies may impact website functionality.

Retention of Cookie Data

• Session cookies expire when you close your browser
• Persistent cookies remain until expiry or deletion

Your Rights

Under UK GDPR, you have the right to:

1. Be informed
2. Access your data
3. Rectify inaccurate data
4. Request deletion (where applicable)
5. Restrict processing
6. Data portability
7. Object to processing

We will respond within one month.

Contact Details

MTech Brentwood Communications
Company Number: 1375726
Registered in England and Wales

Address:
BC House
East Hanningfield Road
Chelmsford
Essex CM3 8EW

Telephone: 0808 258 5395
Email: privacy@brentwoodradios.co.uk