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Goods In/Goods Out Operative

Role Purpose: To be responsible for the running of all aspects of the Hire department and to assist with the Goods In department on an ad hoc basis.

Reporting To: Logistics Manager

Key Responsibilities – Hire Department

  • Covering Hire department in Team Leader absence.
  • Ensuring all hires are correctly picked and boxed, and all Hire paperwork is filed correctly.
  • Ensuring that all hires are booked for collection and are off hired correctly as soon as possible.
  • Ensuring that all invoicing is correct, (dates, amounts and delivery charges).
  • Ensuring you clean all hire equipment to a high standard and put away in the correct place.
  • Log all damaged, lost and faulty equipment in the correct manner with the correct paperwork.
  • Ensuring all faulty equipment is exchanged in the designated time allocated.
  • Assisting the delivery driver when loading/unloading van and occasional deliveries
  • Ensuring that you organize your day and prioritise your workload and your workspace is kept clean and tidy at all times

Key Responsibilities – Goods In Department

  • Covering Goods In department in Team Leader absence.
  • Taking delivery of all stock and ensuring it is logged onto the system and put in the correct place.
  • To phone suppliers if stock is missing.
  • Assisting with ensuring sales orders go out on the correct dates and the order is complete.
  • Maintain and promote the safe handling, storage, and identification of goods according to quality procedures.
  • To process paperwork accurately and efficiently in line with departmental policy and set procedures.
  • Ensuring all sales orders are correctly picked & all sale paperwork is filed correctly.
  • Pursue personal development of skills and knowledge in order to effectively perform the role.

Skills and Experience

  • Good understanding of how a Hire and Goods In department works and ensuring deadlines are met.
  • Excellent communication skills – both written and verbal.
  • Good eye for detail is essential.
  • Flexibility, commitment and punctuality.
  • Able to work under own initiative as well as part of a team.
  • Organisation skills is essential.
  • Ability to work under pressure.
  • IT literate with a good understanding of Outlook, Word and Excel.
  • As this role may involve some ad hoc delivery duties, the successful applicant must have a full, clean driving licence.

Health and Safety

  • Maintain responsibility for own Health and Safety at all times, adhering to all company policies.
  • Report all accidents, injuries and near misses to your line manager immediately.


  • Maintain professional working relationships with colleagues.
  • Utilise the support available from other departments to maximum effect.
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