Trustpilot

Hire Department Co-Ordinator

Role Purpose: Ensure the day to day running of the Hire Department runs correctly and efficiently

Key Responsibilities

  • Ensure that all returning hires are booked for collection and off hired correctly in a timely manner
  • Ensuring you clean all hire equipment to a high standard and put away in the correct place.
  • Log all damage, lost and faulty equipment in the correct manner with the correct paperwork.
  • Ensuring that you have enough stock ie ear buds, bags, labels etc Get Chris to order stock accordingly when needed
  • Manage time to achieve the key performance indicators for the role.
  • Appraise own performance and contribute towards own development of the knowledge & skills required to achieve results

Quality of Delivery

  • Ensuring all hires are correctly picked and boxed correctly with a hire contract
  • Ensuring that all invoicing is correct.
  • Ensuring all change over’s are completed in the designated time allocated
  • Ensuring all hires are delivered accurately and on time
  • Organise driver diary, ensuring they have left the depot by 9.30am

Customer

  • Put customers and people at the heart of all activity
  • Represent the company by own appearance and behaviors in line with the company values

Health and Safety

  • Maintain responsibility for own Health and Safety at all times, adhering to all company policies
  • Report all accidents, injuries and near misses to the office immediately

People

  • Maintain professional working relationships with colleagues
  • Utilise the support available from other departments to maximum effect

Corporate Responsibility

  • Engage with business wide initiatives that support charity, community and socially responsible business activity.
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